This is how the collaboration with Fillsend works
Working with Fillsend is transparent, fast and uncomplicated. From the initial enquiry to the final integration, we will guide you step by step. Thanks to our flexible interfaces and sophisticated processes, Fillsend can be seamlessly integrated into your existing infrastructure — without long training periods.
1. Get to know & offer
In advance, we will discuss all of your ideas and requirements and present our fulfillment and e-commerce services to you. You will then receive an offer from us and a written contract for a joint cooperation.
2. Technical connection
To integrate your inventory management system, we have the right interfaces for a quick connection. Experience has shown that we need a day for this. All orders and processes now run automatically into our system.
3. Send us your goods
After connecting to our system, you can You or your supplier delivered the goods send us directly to the specified warehouse. All further steps for successful delivery to your customers are carried out here.
4. Start of the test phase
We want everything to go to your satisfaction and are starting the test phase. Here we go through all individual steps with you and check whether everything goes according to your ideas. Only when everything is working 100% will we start shipping.
5. Communication
Both when connecting and when shipping starts, you have a personal contact person for all topics and concerns, as well as for ongoing fulfillment operations.
6. Joint cooperation & shipping method
As soon as you agree, we'll get started. The order transmission in the system is carried out live. In pursuit of In a long-term and successful collaboration, we are in regular contact and are constantly improving processes and bringing in new ideas. A personal contact person is available during our opening hours.
With Fillsend, every delivery becomes a real fan moment that will be remembered.
